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At Platform, we pride ourselves on great customer service. Our service teams are on hand to answer any questions you might have.
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Post completion
Correspondence addresses
If you are posting new applications, including product switch related documents to us, please send them to:
Platform
PO Box 3462
Cheadle Road
Leek
ST13 9BG
DX 16351(Leek)
If you are posting existing mortgage related documents to us, please send them to:
Platform
PO box 237
Plymouth
PL1 1WG
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If you have forgotten the password for your Click account, please click here to reset it.
Customer Complaints Procedure
At Platform, we always seek to provide you and your clients with fantastic customer service. If something has gone wrong, find out how you can make a complaint.